Great customer service as always! Cabin could of used a deep clean, alot of dust and cobwebs. Gameroom was awesome for the kiddos!
Check in staff not as friendly as usual. Cabin was clean and we loved the amenities. This was the least stocked kitchen we have ever rented from Parkside . There were lots of missing pieces needed to cook meals in the rental. Staff did being a couple things for us, after I called to complain.
Awesome, also Thank you so very much for the towel drop off. When we forgot em. That was so nice of ya. We were very appreciative of you. Thank ya!
Everything was great!!!! Cabin was clean and in a great location.
Cabin was great, nice and clean. We loved the location and the outside space.
Everything was good except the blowers on the hot tub didn’t work and the tub blowers didn’t work. And the pool table wasn’t the greatest either, not much space to shoot.
You guys did Amazing job.yes my family & I enjoyed ourselves
The cabin was beautiful but needed to be cleaned better.
Our experience was good! In need of a deep clean.
Everything was perfect. Checki n was fast and easy. The cabin was exactly as expected from the pics on the website and check out was quick.
Great. Plenty of room. Kitchen well stocked. Beds comfortable. Love your cabins
two complaints- shower curtain had mold at bottom and shower tiles and grout in shower needed cleaning ( mold buildup) love this place overall and will be back
We were treated with great respect and hospitality Happy Bear needs a little attention.yy
We have stayed with Parkside Cabin Rentals several times. this time we stayed in the Rainbow Falls Cabin. We enjoyed the cabin and had another great trip. The staff at Parkside is always responsive and helpful. I reported a couple of minor issues with tv remote controls and an air filter on my way out of the cabin one day for lunch and everything was fixed by maintenance upon my return. In another cabin last year, a tree fell and blocked our only driveway trapping us at the cabin. Just one call and that tree was promptly removed by maintenance staff. I also needed to add a night to this recent stay unexpectedly and that was handled fairly and efficiently by the office staff. The Cabins I have stayed in over the years have all been great, but it is the knowledge that the staff will handle any issues that may come up that keeps me a loyal customer. Thanks again Parkside staff! See you next year!
We really enjoyed our stay the nights where just right for the hot tub only thing is what ever you guys are cleaning the floors with makes them very slick I almost fell a few times getting out of bed or just walking through especially with socks on
It was very clean and convenient to get in and out of the city
Will definitely stay with them every time we go to Gatlinburg! I was super impressed with the cabin. I was soooo clean and was very nice inside they definitely exceeded my expectations!
Awesome place to stay, have been staying with Parkside Cabin rentals throughout the years.
We stayed at the Hawk's Nest and had a great experience. The cabin was perfect and everything we expected. We will definitely be using Park Side again and have already recommended them to friends!
The cabin was great, clean, and ready for our arrival. Check is was a breeze. Thank you.