Great! as always!
EXCELLENT. THE STAFF EVEN CALLED OUR ROOM THE FIRST NIGHT TO ASK IF WE NEEDED ANYTHING AND TO SEE IF WE WERE SATISFIED WITH OUR ROOM!
Room clean and inviting. Love the morning breakfast.
Friendly service, beautiful clean rooms. Balcony view was awesome.
Excellent We really enjoyed our stay there. The staff was outstanding with my granddaughter. Some even played with her. My granddaughter really liked it to. We always enjoy staying there.
Very nice place with great service and wonderful free breakfast!
Very professional and welcoming
Every thing was great except for the grits you served. We could not eat them. Everything else excellent. All the employees were so nice and friendly.
Very nice staff.. We did experience two minor issues. 1. Our key to back door did not work, neither did another lad's key who followed us in from the parking lot. 2. The breakfast was great, but the main items (eggs, bacon, etc. were not available until 7:10 am. Normally not an issue, but we had to be on the road by 7:15am to get back to Charlotte for an appointment. Regardless, a very nice place to stay! Thanks, Bob & Linda Williams
Very warm and accommodating! Lovely place and close to everything and great that you sell the Dollywood tickets onsite. The welcome coupons are a real nice surprise.
Everything was great, staff helpful and courteous.
The hotel was very clean. It was quiet at night. It was beautiful to sit on the patio and watch the water. It was enjoyable to sit by the fire pit and rock and meet new people. It was a treat to get popcorn at night for a snack. The beds slept ok--mattress was a little firm for me.
From the moment we walked in, our stay was excellent. From being greeted by the staff at check in until we checked out, it was top notch. The grounds are immaculate. The room was very clean. The extras, including a fire pit, free popcorn, coffee and tea, were excellent perks. The breakfast was phenomenal. They are centrally located in Pigeon Forge.
Our room was very clean and we enjoyed breakfast and sitting out watching the river go by. See you again soon.
As always, we had a great stay. All the staff is very friendly and helpful. I will continue to stay at The Inn On The River. A small table would be great on the balconies
everything was spot on/however the staff is what stood out the most/friendly and helpful/thank you
Everything was fine as compared to other chains I have stayed on this trip. Value per dollar, location, and service were great.
Our stay was very pleasant. The weather was a little cool but my wife and I had and enjoyable experience. We had a relaxing couple of days in Pigeon Forge. We had a meal at Red Lobster and we went to a nearby theater to catch a movie and drove up into the mountains above Gatlinburg. We have stayed here before and do like the Inn on the River. We did like the new flooring that was downstairs in the room we stayed in. It looked nice and appeared to be very clean. We will visit you again!
Couldn't have been better!
The rooms were clean and well equipped. The breakfast was complete and tasty. All the staff were kind and courteous. Sitting on the patio enjoying the views of river and attractions in the area, and enjoying conversation with other guests, while watching the ducks run around. We will be back again, as we have stayed there a few times before.