We loved our stay, very clean and everyone was was very helpful!! May I suggest including a comfortable chair in the room, thanks!
WE enjoyed our stay very much. Everything was great. Quiet , restful sleep and a very satisfying breakfast.
We were very pleased with our visit. Everything was very neat and clean. The staff was very friendly and helpful.
Housekeeping not up to par. Not as good as when we were there on past visits. No bacon for breakfast, just sausage and ham. Ham was only on bar once while we were there. Friendly staff, loved sitting on porch listening to river and ducks.
We had a lovely stay! The Inn was beautiful and the appointments were so nice! Our room overlooking the river was perfect and so comfortable and quiet. The jacuzzi was a special treat! The breakfast each day was very good and plentiful whether there were lots of guests or just a few of us. Staff were all very kind and helpful with lots of smiles and kind words. This was our 40th anniversary trip, and we feel like we stayed at the perfect place!
Excellent service from all the staff! Our rooms were very, very clean and well kept. We asked every day to have our rooms cleaned early in the morning and the response was excellent. We would highly recommend this hotel to everyone. Breakfast was also delicious.
It was EXCELLENT!!!!!! You guys take such good care of us!
We like the flooring in room rather then carpet, popcorn was a nice treat @ night, cause we popcorn anyway!
The staff was friendly and made sure we had everything we needed. Registration, check in/out was quick and easy. The updated room was very nice and comfortable. It was clean and had all the amenities we needed.
Amazing! Love the kids goodie bag. Very clean. Wonderful breakfast. Friendly staff.
EVERYTHING WAS GREAT ------NO HBO----WE ARE A REPEAT CUSTOMER----
This is the second year we have had a Navy reunion there and was welcomed and treated excellent. The staff was willing to assist in any way possible.
We really enjoyed our stay and the breakfast was excellent
Loved it. Clean room and a very nice staff . Very helpful.
We really liked our stay, the pools were nice, room was nice and a great view of the river below. I really liked the Bath & Body Works amenities in the bathroom. The only complaint is that the bathroom did not have a fan, so the mirrors would get fogged up when we took a shower.
Overall experience was good very clean rooms staff excellent but missing somethings on breakfast no fruit no bacon and like the western style eggs. Still great place to stay.
My husband and I have stayed at this hotel every time we have visited Pigeon Forge. We prefer staying in a hotel with inside corridors. It's well kept, the view of the river is nice and peaceful...as well as sitting outside enjoying the rocking chairs or tables. Plenty of breakfast items to choose from, and the coffee, tea, hot chocolate, and popcorn that are available are nice extras. Towels and washcloths are plentiful. The highlight of the outside area on this trip, was getting to watch a tiny baby duck, and it's Mother. The staff we dealt with, were nice. Had been a few years since we had been here, and we were still pleased with it all.
Excellent customer service and a friendly, accommodating staff.