You had our departure incorrect
Excellent customer service. Overall great experience
Appreciated the proactive communication on your part to make sure we had our payments complete in time to send the arrival packet and for checking in after the storm night to make sure things were okay.
The interaction with R&R was fast and easy, esp. the check-in, check-out and reserving. However, there were some minor hiccups, which was mostly resolved.
Great stay. We will be back
We had a wonderful time - the facilities were top notch, the office staff was so gracious, welcoming and accommodating. Our unit was exactly as advertised, and the beach was spectacular. We hope to be able to visit again, there is not one thing I would have changed! OK, maybe the tornado watch I could have done without!
Everything went smoothly before and during our trip. Had to leave early because of weather but had a great time.
Rocky and Carol are awesome and I will always return as long as they are there!!! Unit was super clean!!
Great, courteous and thoughtful and helpful!
Excellent. Carol in the management office was very helpful. The condo was nice and comfortable. It had all that we needed. Thank you!!
As usual, we love Sea Cloisters, and Carol and Rocky. Unit 307 was beautifully decorated and comfortable.
Everything was great and the condo was beautiful.
The rooms were clean, the property gorgeous. We had a great stay. I got stung by wasps on the boardwalk the first day to the beach. My husband thought that someone must have stirred them up before we walked there, then he passed them, and when I did, oh my! He bought me Benadryl cream and pills. But, he called and talked to Darcy. She mentioned "After Bite". That really helped! Thank you Darcy! I didn't use that boardwalk again on the trip, but I saw many other people use it without incident. Lucky me!
I would stay at this property again, definitely. Loved balcony and living room. However there are a few minor things that could be improved upon: 1. Flooring on either side of washer and dryer is unfinished. Should be fixed. 2. King size bed, why not a king size comforter or bedspread, so we don’t see mattress and box spring when bed is made. 3. We killed a cockroach in our unit. They had sprayed the day before. 4. There was a smell in bathroom in king bedroom. I moved the scent reed diffuser from other bathroom to ours. Maybe drains need to be flushed?
Everything was perfect except the gritty floors. Were clean, but sandy.
We had a wonderful stay in the Villa we rented. It was a perfect Place for our Family to stay during my Son’s Wedding.
The staff and team was great, very easy to get into contact with and helpful in providing us the necessary information for the trip. We would come back in the future and likely look into staying at the same house as we had a tremendous experience.
Perfect experience. Carol and Rocky do an incredible job of taking care of business at Sea Cloister!!!
We had to evacuate after only 4 nights out of our planned 14 night stay due to Hurricane Florence. At the time we left, evacuation was mandatory. Do we get any refund, or can we come down another time to make up the difference?
Great home, very friendly during registration and while assisting during uncertainty with hurricane. Very responsive to HVAC issue