The whole staff made us feel very welcome and took care of everything we could need.
During a quick trip to Pigeon Forge during Spring Break we stayed at the Inn on the River. Our room was facing the river, with a patio allowing to sit in the sun even when the air was still cool. We enjoyed complimentary coffee and tea while enjoying the view. The beds were very comfortable, and the breakfast offered a very nice selection of hot and cold items. There even were waffle makers for Belgium Waffles. In the evening we enjoyed sitting around the fire pit and getting to know some fellow guests. The staff was very friendly and helpful, and we could even get tickets to the Aquarium at a very discounted price. I definitely plan on staying there again.
Excellent, great hotel, great staff, thanks!
Great customer service. Hotel is very clean, comfortable beds, delicious breakfast with a good variety of food.
First of all I have to say, every employee there was so friendly! Especially Edna down in the lobby serving breakfast. She was so accommodating to us & our children. The only reason I'm not giving it 5 stars is because on our second night there was very odd noises on the roof & it kinda worried us. At one point I thought the ceiling would fall through. I still don't know what it was.
Great beds. Great location. Friendly staff. Delicious breakfast. We will definitely be back.
We will be back often and we have told family about The Inn
We love your hotel. It is our favorite place to stay in Pigeon Forge. The location is wonderful. We enjoy walking to eat and shop. The outdoor area by the river is a nice touch. We appreciate the extra touches that go into your hotel from the toys in the pool to the popcorn in the evenings. Your hotel is truly southern hospitality!
Our room was very clean, breakfast was wonderful, staff was very courteous.
I was very impressed when the phone rang just a little while after getting into our room, and the front desk asked if everything was good in the room. And yes, it was. The beds were very comfortable and the staff friendly! Top rating in all areas!!
Entire staff made me feel so welcome and went out of there way to make my stay pleasant.
We had a wonderful stay. Everything was wonderful! Only suggestion I have is that the popcorn was too salty to eat, but we LOVED the idea and appreciated the option every night! Breakfast was great, room was clean. The location is amazing and the hotel is beautiful. Thanks!
Did fine. But why would Sunday night be more expensive than Saturday night stay. That's why we checked out Sunday and rechecked in to another place and stayed Sunday because it was like 50.00 higher to stay Sunday night.
Enjoyed very nice and clean place
Loved the popcorn. And the breakfast was wonderful.
Met and exceeded my expectations. The staff were all so friendly and helpful.
Clean and comfortable
Great place to stay everyone was nice
Great customer service. Had a mix up on reservation. Front desk fixed immediately.